Terms & Conditions

Wet London accepts refunds or exchanges.

In the unlikely event that an item has been sent in the wrong size or the item is damaged, the customer must inform us within 7 working days of receiving the item. The item must be returned within 14 working days in the original packaging and in a resalable condition.

Shipping costs will be refunded.

The customer will be refunded within the 14 days of Wet London receiving the item back. The customer must inform us if they would like to cancel the order and receive a refund or exchange the item.

Once the customer has received the order, Wet London are not responsible for any problems occurring with the item after 14 days of purchasing. 

Customers will not be refunded if they have intentionally damaged an item, an item has appeared to be repaired by the customer. This will be at our discretion.